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Drag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete). Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Why is my email getting stuck in the outbox Outlook When a message gets stuck in your Outbox, the most likely cause is a large attachment. If the response is helpful, please click " Accept Answer" and upvote it. Then I have to press the refresh button and then it sends again, and actually gets delivered. Will the issue occur when setting delay for a single message(options>Delay Delivery) without using rules? When I send an email, it shows the sending bar, and after it finishes, it goes to the outbox.Please make sure you have upgraded your Outlook to the latest version. What's the version of your Outlook? (File > Office Account > About Outlook).
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Best Regards, Anna - Beware of scammers posting fake support numbers here. They will check the issue and continue to help you with it. In order to further confirm your problem, please provide the following information related to the problem: To further help you, it is recommended to contact our dedicated team via Outlook -> Help -> Contact Support, and send your issue with our support team. The specific operation steps are as follows:ġ.Create a delay rule(File>Manage rules &Alerts>New Rule…) ģ.Select the Outbox folder/select the email in the Outbox folder, the email is still Outbox folder Ĥ.When the set time is up, the mail is successfully sent and located in the sent folder. According to my test on my outlook 365 client, delayed messages will be located in the Outbox folder before sending, and can be successfully sent and located in the sent folder at the set time.